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Contact us

Help us direct you to the right department

  1. What would you like to contact us about?

    • Broadband
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  2. Help us narrow down your query


  3. Let's get you sorted

  • Give us a call

    We're here to help, you can also sign up for broadband over the phone.

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  • Chat to us online

    Get instant answers to your questions by chatting to us online.

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  • Media queries

    For all media enquiries please visit our press office.

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Residential contact numbers

Looking to buy business broadband? Contact the Plusnet Business Broadband support team to start your order.

New sales

0800 023 2221 (from within the UK)

+44 330 123 4433 (from abroad)

9am - 5.30pm Monday to Friday. Please have your payment details ready if you'd like to place an order.

Send us a message

Send us an email and we'll get back to you with all the great ways we can help your business grow.

Send a message

Chat online

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Already with us? Contact your Plusnet Business Broadband advisors.

Business Support

0800 028 0282 (from within the UK)

+44 330 123 9123 (from abroad)

Open all day, every day. Please have your username and password (This link opens in a new window or tab) handy.

Cancellations

0800 013 2632 (from within the UK)

+44 330 123 9197 (from abroad)

9am - 5:30pm Monday to Friday.

Send us a message

Prefer typing over talking? Log in and send us a message. We'll get back to you as soon as possible.

Send a message

Plusnet dealers

Give us a call

0800 023 2221 (from within the UK)

Open all day, every day. Please have your username and password (This link opens in a new window or tab) handy.

Send us a message

Send us an email and someone from our dealers team will be in touch.

Send a message

One of our partners?

Give us a call

0800 023 2345 (from within the UK)

+44 330 123 5123 (from abroad)

9am - 5.30pm Monday to Friday.

Send us a message

Drop us an email and someone from our business team will be in touch.

Send a message

Help and support

If you've got a question about any of our products, our help and support centre has almost certainly got an answer. Take a look for yourself by clicking below.

Visit help and support

Press & PR

Fancy doing something together? We'd love to hear about it via our press page.

Fancy working here?

We've got great opportunities for the right people. Visit careers website