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Contact usCustomer Services

  1. What would you like to contact us about?

    • Broadband
    • Phone
    • TV
    • Mobile
    • Account & Billing
    • Other

  2. Help us narrow down your query

  3. Let's get you sorted

Contact us Customer sales

  • Give us a call

    We're here to help, you can also sign up for broadband over the phone.

    Call us

  • Chat to us online

    Get instant answers to your questions by chatting to us online.

    Chat to us
Contact us Customer sales Chat to us online

  • Broadband, phone & TV

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  • Mobile

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Contact us Other enquiries

  • Fancy working here?

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  • Media queries

    For all media enquiries please visit our press office.

    Visit press office

Residential contact numbers

Looking to buy business broadband? Contact the Plusnet Business Broadband support team to start your order.

New sales

0800 023 2221 (from within the UK)

+44 330 123 4433 (from abroad)

9am - 5.30pm Monday to Friday. Please have your payment details ready if you'd like to place an order.

Send us a message

Send us an email and we'll get back to you with all the great ways we can help your business grow.

Send a message

Chat online

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Already with us? Contact your Plusnet Business Broadband advisors.

Business Support

0800 028 0282 (from within the UK)

+44 330 123 9123 (from abroad)

Open all day, every day. Please have your username and password (This link opens in a new window or tab) handy.

Cancellations

0800 013 2632 (from within the UK)

+44 330 123 9197 (from abroad)

9am - 5:30pm Monday to Friday.

Send us a message

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Send a message

Plusnet dealers

Give us a call

0800 023 2221 (from within the UK)

Open all day, every day. Please have your username and password (This link opens in a new window or tab) handy.

Send us a message

Send us an email and someone from our dealers team will be in touch.

Send a message

One of our partners?

Give us a call

0800 023 2345 (from within the UK)

+44 330 123 5123 (from abroad)

9am - 5.30pm Monday to Friday.

Send us a message

Drop us an email and someone from our business team will be in touch.

Send a message

Help and support

If you've got a question about any of our products, our help and support centre has almost certainly got an answer. Take a look for yourself by clicking below.

Visit help and support

Press & PR

Fancy doing something together? We'd love to hear about it via our press page.

Fancy working here?

We've got great opportunities for the right people. Visit careers website